Your stay, clearly explained.

Booking information for SCIE Blue Ocean Hotel & Apartments, managed by Gemsbok Group in Bonapriso, Douala.

Reservations and confirmation

Submitting a reservation is a request, not a confirmed stay. The property team confirms availability, maximum occupancy and final charges. Requested dates remain available until confirmation. Your booking status and messages are available in My bookings. This website does not currently collect online payments or send automated email confirmations.

Arrival and departure

Check in is from 2 PM; check out is by 12 PM, Cameroon time. Late check out up to 6 PM may be available for 50% of one night’s rate. Access instructions and any applicable self check in arrangements are provided by the property team.

Rates and additional charges

Prices are shown in FCFA (XAF). Stays shorter than seven nights have a 10,000 FCFA cleaning fee. The listed peak supplement is 15% for December 15 to January 5, July and August, and the Easter period. Online estimates include the fixed peak periods. Exact Easter dates and any additional applicable charges require confirmation. Extra guests, if permitted beyond the confirmed maximum occupancy, incur 5,000 FCFA per night. Guest counts are requests until the property team approves occupancy.

Payment arrangements

No card or Mobile Money details are collected on this website. The property team will provide verified payment instructions after reviewing your request. The property briefing lists bank transfer, card, Orange Money and MTN Mobile Money as intended payment methods; availability must be confirmed directly. Never treat a reservation request as proof of payment.

Cancellations and refunds

The published terms list a full refund for more than seven days’ notice, a 50% refund for three to seven days’ notice, and no refund for less than 48 hours’ notice or a no show. The interval from 48 to 72 hours is not specified and must be clarified by the property team before confirmation. Cancellation through My bookings records your cancellation; it does not automatically issue a refund. Any refund is reviewed against your agreed terms and payment record.

Monthly rentals and construction

Résidence Ebène and Résidence Amara are under construction. Architectural visualisations are illustrative. A rental enquiry does not reserve a completed apartment or guarantee a move in date. Final specifications, delivery, occupancy, lease terms and rates require confirmation. The stated security deposit for long stays is two months’ rent. No deposit is collected with a rental enquiry.

House rules

No smoking inside units. No parties or events inside individual units. No pets. Quiet hours are from 10 PM to 7 AM. The confirmed maximum occupancy must be respected.

Privacy and your information

We collect your name, contact details, requested dates, guest count and booking messages to manage your enquiry or stay. Authorised property staff can access reservation information for operational purposes. Staff actions and verified payment records are logged. Do not include card numbers, passwords or identity documents in booking messages.

You can review your reservations and send correction or deletion requests through My bookings. Some records may need to be retained for contractual, accounting or legal obligations. This website uses essential sign in functionality and does not add advertising trackers.